BUY IN BULK & SAVE | $250+ = FREE SHIPPING | $500+ = 5% OFF + FREE SHIPPING | $1000+ = 7% OFF + FREE SHIPPING | $2000+ = 10% OFF + FREE SHIPPING | DISCOUNT APPLIED TO CART

Shipping & Returns

RETURNS & EXCHANGES

Customers have 30 days from the date of receipt to return or exchange an item.

  • If you are not satisfied with the product ordered, items may be returned or exchanged within 30 days of receipt for a refund, provided the product is undamaged and meets the conditions below.
  • To be eligible for a return or exchange, items must be unused and in the same condition in which they were received.
  • Returned or exchanged items must be in their original packaging.
  • Before returning or exchanging an item, you must contact All Safety to obtain a Return Authorization Number associated with your transaction. Returns should not be shipped to All Safety without prior authorization.
  • Returns received by All Safety may be subject to a 20% restocking (processing) fee, which will be deducted from any credit or refund provided. Restocking fees do not apply to approved exchanges.
  • Original shipping and freight charges are non-refundable and will be deducted from any applicable credit or refund.
  • The purchaser is responsible for arranging and paying for return shipping on all returns and exchanges unless otherwise agreed to by All Safety.

FINAL SALE

  • Items identified as "FINAL SALE" are not eligible for return, refund, or exchange.
  • Non-returnable products include customized, discontinued, special-order, made-to-order, and assembled products.

SHIPPING

As an order is being placed, we will provide a shipping or freight rate based on the transportation cost to your location.

All Safety will ship from the closest warehouse with available stock whenever reasonably possible. All shipping and delivery times are estimates, and stock may occasionally need to be transferred between warehouses before the shipping process can begin.

If you require an order by a specific date, please provide this information in the "Order Comments" section when placing your order, and we will do our best to accommodate your requirements.

For orders shipped outside Canada, please review the U.S. & International Shipping terms below before placing your order.

U.S. & INTERNATIONAL SHIPPING

All Safety Service & Supply Inc. is a Canadian company. The following terms apply to all orders shipped to the United States or other international destinations:

  • Free shipping and free freight promotions apply to Canadian orders only. U.S. and international orders are not eligible for free shipping or free freight unless expressly agreed to in writing by All Safety.
  • Any shipping or freight charges collected by All Safety are for transportation of the goods only. Shipping and freight charges do not include customs brokerage, duties, tariffs, taxes, customs fees, or any other charges associated with importing goods into the destination country unless expressly stated otherwise in writing.
  • All Safety acts as the Canadian seller/exporter and does not act as the Importer of Record (IOR) for shipments entering the United States. The purchaser, receiver, or another designated party is responsible for acting as, or arranging for, the Importer of Record and satisfying all applicable U.S. import requirements.
  • The importer is responsible for arranging any required customs clearance and customs brokerage. This includes establishing an account with, or providing authorization to, a customs broker when required by the carrier, broker, or U.S. Customs and Border Protection.
  • All duties, tariffs, taxes, customs charges, brokerage fees, and other import-related costs are the responsibility of the purchaser/importer. These charges are not included in the product price or shipping/freight charges paid to All Safety unless expressly stated otherwise in writing.
  • The amount of duties, tariffs, taxes, brokerage fees, or other import charges may not be known at the time an order is placed. These charges may be assessed separately during the customs clearance process and remain the responsibility of the purchaser/importer.
  • U.S. and international orders may be shipped by parcel carrier or commercial freight depending on the size, weight, quantity, and nature of the order. Freight and pallet shipments may require the importer to arrange customs brokerage before the shipment can be released for delivery.
  • Failure or refusal by the purchaser, receiver, or importer to complete the required customs clearance does not constitute a failure by All Safety to fulfill or ship the order.
  • If a shipment is refused, abandoned, returned, or otherwise unable to be delivered because the purchaser, receiver, or importer fails or refuses to complete the required customs clearance, the order will be subject to All Safety's applicable return and restocking policies.
  • Any return freight, storage, brokerage, customs, carrier, or other charges incurred by All Safety as a result of a refused, abandoned, or uncleared international shipment may be deducted from any refund or credit issued, where permitted.

By placing an order for delivery outside Canada, the purchaser acknowledges and accepts responsibility for the customs clearance and import requirements applicable to the destination country, including any applicable duties, tariffs, taxes, brokerage fees, or other import-related charges.

If you are unsure about the customs or import requirements applicable to your order, please contact All Safety before placing your order for further information.